Privacy policy
Last updated: November 11, 2025
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Hypecultureca.
1. Personal Information We Collect
When you visit our website, we automatically collect certain information, including:
Device Information
- IP address
- Web browser type
- Time zone
- Cookies
- How you interact with the website
We collect this information to help improve our store performance and user experience.
Order Information
When you make a purchase, we collect:
- Name
- Shipping address
- Billing address
- Phone number
- Payment information (processed securely by payment providers; we do not store your full card details)
This information is used to fulfill your order and provide support.
Customer Support Information
If you contact us, we may store your messages or details to help answer your questions and improve service.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you (order updates, support)
- Screen for fraud or suspicious activity
- Improve our website and product offering
- Send promotions or updates (only with your consent)
3. Sharing Your Information
We may share your information with trusted third parties to help run our business:
Service Providers
Examples include:
- Shopify (store platform)
- Payment processors (PayPal, Shopify Payments, etc.)
- Shipping carriers
- Analytics tools (Google Analytics, Meta Pixel, etc.)
These providers only use your information as necessary to provide services to Hypecultureca.
Legal Compliance
We may share information if required by law, government authorities, or to protect our rights.
4. Cookies & Tracking Technologies
We use cookies to:
- Enable store functionality
- Remember your cart
- Analyze website traffic
- Track performance
You can disable cookies through your browser settings, but some site features may not work properly.
5. Your Rights
Depending on your location, you may have rights such as:
- Accessing your personal data
- Requesting corrections
- Requesting deletion
- Opting out of marketing
- Requesting data transfer (in some regions)
To exercise these rights, contact us at hypecultureca@gmail.com.
6. Data Retention
We keep your order information for our records unless you request deletion.
We generally keep customer records only as long as necessary for legal and business purposes.
7. Security
We take appropriate technical and organizational measures to protect your personal information.
However, no system is 100% secure, and we cannot guarantee absolute protection.
8. Minors
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from minors. If you believe your child has provided data, contact us and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have questions, complaints, or would like to exercise your rights, contact us at:
📧 hypecultureca@gmail.com